Privacy policy

Last updated: April 17, 2026

This Privacy Policy explains how Chastin Miles ("we," "us," or "our") collects, uses, and shares information when you visit our website, make a purchase, or otherwise interact with us.

Information We Collect

Information you provide directly. When you shop with us, create an account, or reach out to our support team, you may share details such as your name, shipping and billing address, email address, phone number, and payment information, along with any messages exchanged with our customer support team.

Information collected automatically. When you browse our site, we automatically gather certain technical details through cookies and similar technologies — including your device type, browser, IP address, and how you navigate and use the site.

Information from third parties. From time to time we receive information from vendors, service providers, and social media platforms that help us run our business and deliver our products.

How We Use Your Information

We use the information we collect to:

  • Process your orders and ship your products to you
  • Send order confirmations, shipping updates, and important account or policy notices
  • Provide customer service and respond to your questions
  • Run marketing and advertising campaigns, where permitted by law
  • Detect fraud and keep our site and customers secure
  • Meet our legal and regulatory obligations

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze site performance, and personalize the content you see. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our site.

How We Share Your Information

We may share your personal information with:

  • Service providers and vendors who perform functions on our behalf (for example, payment processing, shipping, and analytics)
  • Business and marketing partners
  • Affiliates within our corporate group
  • Government authorities or regulators when required by law

We do not sell or share sensitive personal information without your consent.

Third-Party Links

Our site may contain links to websites we don't operate. We aren't responsible for the content or privacy practices of those sites, so we encourage you to read their privacy policies before sharing any personal information with them.

Children's Privacy

Our products and services aren't directed at children, and we don't knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us and we'll delete it.

Security and Data Retention

We take reasonable steps to protect your information, but no system can be guaranteed completely secure. We retain your data only for as long as necessary to meet our legal, contractual, and operational obligations.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access, correct, or delete the personal information we hold about you
  • Request a portable copy of your data
  • Restrict or object to how we process your information
  • Withdraw consent you previously gave
  • File a complaint with your local data protection authority

To exercise any of these rights, email us at help@chastinmiles.com. We may need to verify your identity before acting on your request.

International Users

If you're accessing our site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the U.S. or other countries, in accordance with applicable data protection laws.

Contact Us

Company Name:
Chastin Miles

Email:
help@chastinmiles.com

Phone:
+1 (773) 461-0258

Support Hours:
Mon-Fri: 9:00am–5:00pm (PST)
Sat-Sun: Closed

Address:
Chastin Miles
1 E Erie St Suite 525
Chicago, IL 60611
United States