About Chastin Miles

Chastin Miles was built around a simple idea: shopping online should be reliable, straightforward, and actually worth your time.

Our mission is to bring thoughtfully selected, well-crafted jewelry directly to our customers at fair, transparent prices. We believe beautiful pieces shouldn't come with inflated markups or guesswork, and we've built our business to reflect that.

Our vision is to become a trusted destination for everyday jewelry that people genuinely love wearing, one piece at a time. We want Chastin Miles to be the brand you return to for the kind of pieces that quietly become favorites.

We operate as a direct-to-consumer, online-only brand, working with trusted manufacturing and fulfillment partners to bring carefully selected pieces straight to our customers. No middlemen, no inflated markups, just quality jewelry delivered honestly.

Every piece in our catalog is chosen with intention. We focus on jewelry that is well-made, versatile, and designed to fit naturally into everyday life, whether that means elevated staples, statement pieces, or the kind of accessories you'll actually reach for every morning.

By building our model around established fulfillment partnerships rather than traditional retail infrastructure, we're able to maintain consistent quality standards while keeping our pricing fair and transparent. Our pieces are sourced through vetted suppliers and fulfilled directly to our customers. Full details on shipping timelines, handling, and order processing can be found on our Shipping Policy page.

We believe transparency builds trust, and trust is everything in online retail. That's why we make our policies clear, our contact information accessible, and our support team available and responsive during business hours.

Thank you for choosing Chastin Miles. We're glad to be part of your day!

Shop Our Collections

Earrings
Calypso Turquoise Sterling Hoop Earrings Calypso Turquoise Sterling Hoop Earrings product photo

Earrings

Necklaces
Blue Cerulean Opal Dragonfly Charm Necklace product photo

Necklaces

Rings
6 Celestine Vintage Gold & Silver Antique Ring product photo

Rings

Jewelry Bestsellers

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Celestine Vintage Sterling Silver & Gold Filigree Ring

Celestine Vintage Sterling Silver & Gold Filigree Ring

Celestine Vintage Sterling Silver & Gold Filigree Ring

$34.99 USD
Sale price  $34.99 USD Regular price  $0.00 USD
Vittoria Stainless Steel Sculptural Ring

Vittoria Stainless Steel Sculptural Ring

Vittoria Stainless Steel Sculptural Ring

$34.99 USD
Sale price  $34.99 USD Regular price  $70.00 USD
Thalia Hammered Gold Ring

Thalia Hammered Gold Ring

Thalia Hammered Gold Ring

$29.99 USD
Sale price  $29.99 USD Regular price  $60.00 USD
Isadora Turquoise Sterling Silver Statement Ring

Isadora Turquoise Sterling Silver Statement Ring

Isadora Turquoise Sterling Silver Statement Ring

$34.99 USD
Sale price  $34.99 USD Regular price  $50.00 USD
Cerulean Opal Dragonfly Charm Necklace

Cerulean Opal Dragonfly Charm Necklace

Cerulean Opal Dragonfly Charm Necklace

$39.99 USD
Sale price  $39.99 USD Regular price  $80.00 USD
Lumière Gold Sapphire Ring Set

Lumière Gold Sapphire Ring Set

Lumière Gold Sapphire Ring Set

$44.99 USD
Sale price  $44.99 USD Regular price  $80.00 USD
Ondelle Gold Pearl Chain Necklace

Ondelle Gold Pearl Chain Necklace

Ondelle Gold Pearl Chain Necklace

$34.99 USD
Sale price  $34.99 USD Regular price  $0.00 USD
Calypso Turquoise Sterling Silver Hoop Earrings

Calypso Turquoise Sterling Silver Hoop Earrings

Calypso Turquoise Sterling Silver Hoop Earrings

$34.99 USD
Sale price  $34.99 USD Regular price  $0.00 USD

Frequently Asked Questions

Welcome to the Chastin Miles FAQ page. We've compiled answers to our most common customer questions below. If you need additional assistance, feel free to reach out to our team directly.

How long will it take to receive my order?

Here are our current estimated delivery timeframes:

  • Order handling time: 1–3 business days
  • Transit time: 5–8 business days
  • Total estimated delivery: 6–11 business days

For full details, visit our Shipping Policy.

Do you offer free shipping?

Yes! We offer complimentary shipping on all orders of $100 USD or more shipping to: United States. For full details, see our Shipping Policy.

Where is Chastin Miles located?

Chastin Miles is an online-only, direct-to-consumer store. We ship to customers in United States through our fulfillment partners.

What do I do if I receive a defective or incorrect item?

We sincerely apologize if something arrived wrong or damaged. Please contact us at help@chastinmiles.com within 7 days of receiving your order and we'll make it right at no cost to you.

Can I cancel my order after placing it?

Yes — we offer a 24-hour cancellation window from the time of purchase. Please reach out to our support team as soon as possible if you need to cancel. Once an order has shipped, it cannot be cancelled.

What is your return policy?

We accept returns within 30 days of delivery. We accept returns for both defective and non-defective items. Visit our Return & Refund Policy for full details.

How long does a refund take to process?

Once your return is received and approved, your refund will be issued to your original payment method. Depending on your bank or card provider, this can take up to 7 business days to appear on your statement.

Do you offer a warranty on products?

Yes, we back our products for 30 days from delivery. Please review our Return & Refund Policy for full terms.

How do I contact customer support?

You can reach our team by emailing help@chastinmiles.com or calling +1 (773) 461-0258. You can also visit our Contact Us page.

Do you ship internationally?

We currently ship to: United States. We don't offer shipping outside these regions at this time.

Do you have a physical storefront?

No — Chastin Miles is an online-only store. This allows us to offer better pricing and a wider product selection without the overhead of a physical retail location.

Can I place a bulk or wholesale order?

Yes, we accommodate bulk orders. Please get in touch with our team at help@chastinmiles.com for pricing and logistics details.

How do I exchange a product?

We accept exchanges. Contact our team and we'll guide you through the process. See our Return & Refund Policy for details.

How do I track my order?

Once your order ships, you'll receive a tracking number by email. You can also use our Track Your Order page to monitor your shipment status.


Contact Us

Company Name:
Chastin Miles

Email:
help@chastinmiles.com

Phone:
+1 (773) 461-0258

Support Hours:
Mon-Fri: 9:00am–5:00pm (PST)
Sat-Sun: Closed

Address:
Chastin Miles
1 E Erie St Suite 525
Chicago, IL 60611
United States